For more than 20 years, Gunnar Angerbjörn has worked at Volvo Trucks with providing information to one of the key players in the transportation industry – the truck driver. During the years he has had different roles, ranging from technical writer and trainer to system developer and manager. In all roles, his aim has been to provide first-class content that is easy to understand and use. He understood early on that a consistent and good language is key in this, and decided to make a change not only at Volvo Trucks but at the whole AB Volvo. He has therefore taken on the challenge to help 20 000 content creators to reach world class quality in everything they write.